At dirndlbeige, we want you to love your purchase. If for any reason you’re not completely satisfied with your order, we’re here to help.
Returns
You may return unworn, unwashed, and undamaged items with all original tags attached within 14 days of the delivery date for a full refund or exchange. Please ensure the item is in its original condition and packaging.
How to Start a Return
- Email us at [email protected] with your order number and the item(s) you wish to return.
- We will provide return instructions and a return shipping address.
- Once we receive and inspect the item(s), we will process your refund or exchange within 5–7 business days.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect. We recommend using a trackable shipping service, as we are not responsible for lost return shipments.
Refunds
Refunds will be issued to the original payment method. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
Non-Returnable Items
- Final sale items
- Gift cards
- Items marked as non-returnable
Need Help?
If you have any questions about our return policy or need further assistance, feel free to contact us at [email protected] — we’re happy to help!